Limited Time: Waived diagnostic with approved repair◆🔥 FREE replacement estimates◆📞 Call (209) 216-7240 — Same-week service◆⚡ Schedule online · Honest, family-owned◆🛠️ Licensed · Insured · Family-owned◆ Limited Time: Waived diagnostic with approved repair◆🔥 FREE replacement estimates◆📞 Call (209) 216-7240 — Same-week service◆⚡ Schedule online · Honest, family-owned◆🛠️ Licensed · Insured · Family-owned◆
Evolution Heating & Cooling

Privacy Policy

Last updated: May 12, 2026

1. Who We Are

Evolution Heating & Cooling Inc ("we", "us", "our") is a family-owned HVAC company based at 1670 Fulkerth Rd, Turlock, CA 95380. This policy explains what information we collect when you use our website or contact us, and how we use it.

2. Information We Collect

  • Contact details you submit (name, email, phone number, service address).
  • Service request details (the issue you describe, equipment, scheduling preferences).
  • Consent records (timestamps for SMS opt-in and Terms acceptance).
  • Standard web analytics (pages visited, referrer, device type).

3. How We Use Your Information

  • To respond to service requests, schedule visits, and provide quotes.
  • To send appointment confirmations, dispatch updates, and follow-ups.
  • To improve our website and customer experience.
  • To comply with legal obligations and warranty requirements.

4. SMS / Text Messaging

When you opt in to receive SMS messages, you consent to receive text messages from Evolution Heating & Cooling Inc at the phone number you provide for transactional and customer-care purposes (appointment confirmations, dispatch updates, scheduling, and service follow-ups). Message frequency varies. Message and data rates may apply.

Reply STOP at any time to unsubscribe. Reply HELP for help, or contact us at (209) 216-7240.

Mobile information (phone numbers and SMS opt-in data) will NOT be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors supporting our services is permitted.

5. How We Share Information

We share information only with: (a) service providers who help us operate our business (scheduling software, email/SMS providers, payment processors), bound by confidentiality obligations; (b) when required by law; or (c) with your explicit consent. We do not sell your personal information.

6. Your Choices

  • Reply STOP to any SMS to unsubscribe from text messages.
  • Email us to request access, correction, or deletion of your information.
  • Opt out of marketing emails via the unsubscribe link in any email.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, but we work to keep your data safe.

8. Cookies, Tracking Technologies & Analytics

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, measure performance, and understand how visitors interact with our content. We use the following categories:

  • Essential cookies: required for core site functionality such as page navigation, form submission, and security. The site will not function properly without these.
  • Analytics & performance: we use tools such as Google Analytics and LeadConnector / HighLevel tracking to collect aggregated information about how visitors use the site (pages viewed, time on page, referring source, device and browser type, approximate location). This helps us improve the website and our services.
  • Attribution & conversion tracking: when you submit a form, call, or text us, we may record the marketing source that referred you (for example, a search engine or ad) so we can measure which channels are effective.
  • Communication tools: our SMS and call workflows are powered by third-party messaging providers (including Twilio and LeadConnector). These providers process phone numbers and message content solely to deliver communications you have requested or consented to receive. They do not use your mobile information or SMS opt-in data for their own marketing.

You can control cookies through your browser settings (block, delete, or be notified before a cookie is set). Disabling cookies may affect site functionality. You can opt out of Google Analytics by installing Google's opt-out browser add-on. As stated above, phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

9. Contact Us

Questions about this policy? Contact us at info@evolutionheatingandcooling.com or (209) 216-7240.